TARGET

Target is Australia’s largest mid-priced department store with over 300 stores nationally.

Cloud9 was engaged to perform a full review of the existing e- commerce platform (http://www.target.com.au) due to the changing business landscape and age of the platform. Our role was to assess various options in the market, and recommended a suitable platform for Target’s growing needs in the digital space over the next 5 years.

THE CHALLENGE

Due to tightening financial conditions, commercials rated high on the evaluation criteria. We had to re-balance commercial constraints with desired functionality, value and long term vision
Gaining a balance of requirements across the organisation, particularly between Security and Digital teams

THE SOLUTION

Cloud9 worked with Target to:

Facilitate workshops with stakeholders
Elicit business and technical requirements with stakeholders and document them
Engage and manage suppliers
Consolidate, document and analyse options from the market
Put forward recommendations to support commercials, business drivers and vision for the organisation.

KEY RESULT

600+

FOCUSED RISK MIGRATION

Prioritised addressing high-impact security risks for the initial architecture, avoiding less critical best practices to meet immediate launch requirements effectively.

2 DAY TURNAROUND

Delivered a rapid, two-day assessment and contractual security requirements for a primary service provider, ensuring timely and compliant operational readiness.

RELEASE 2 ROADMAPS

Documented essential improvements and best practices, such as a structured security function and enhanced security governance measures, to guide future system iterations.

STRUCTURED SECURITY OVERSIGHT

Implemented ISO27001/27002-aligned security protocols, ensuring ongoing monitoring with an annual penetration test, SSAE16 audits, and regular incident response reporting.